Submitting A Support Ticket To Thrive Themes
The more detailed your support ticket is, the more likely it will be fixed without having to send messages back and forth.
Think of a support ticket like a relationship, you get back what you put in. If your support request is vague, you will get a vague response and delay the process.
- Philip Borrowman
HINT - when you submit a support ticket: Use video to show what the problem is. This really speeds up the time to resolve issues.